Property Management

Owning a holiday home in the Costa Blanca is a dream come true, but it also comes with some challenges. You want to keep your villa in perfect condition, but you don’t have the time or the expertise to do it yourself. That’s where we come in. We are a professional property management service that can handle all your villa needs while you are away. We operate in Jávea and Dénia, and we have the experience, the contacts, and the language skills to provide you with the best service possible.

Membership Options for Homeowners

Pay Half-Yearly / SAVE up to 15%

Monthly Visit

€29 / month

or €25 / month billed per half-year

Equal to 1 hour, 20 minutes

Property Visit 1 x per month

Outdoor Check

Indoor Check

Includes Travel Costs

Prices Ex. VAT

Bi-Weekly Visit

€49 / month

or €42 / month billed per half-year

Equal to 2 hours, 40 minutes

Property Visit 2 x per month

Outdoor Check

Indoor Check

Includes Travel Costs

Prices Ex. VAT

Weekly Visit

€99 / month

or €85 / month billed per half-year

Equal to 5 hours, 20 minutes

Property Visit 4 x per month

Outdoor Check

Indoor Check

Includes Travel Costs

Prices Ex. VAT

Membership Perks

Email Updates

Get personal email updates from your dedicated Task Manager after every house visit, incl. a list of revision outcomes.

App-Based Tracking

Your personal check list board in the palm of your hand —follow all your planned visits and watch updates in real time.

Concierge Library

Get access to our library of concierge services, with easy-order-templates to submit additional tasks on the go.

Rental Supplies *

* limited availability

Get access to selected vacation rental supplies, for when your guests need something you are missing at home.

Casual Task Credits

Not sure if a membership is the right option for you? Or looking for something outside of the usual membership scope? We also offer one-off purchase Casual Task Credits to use on any additional concierge services, or to to put your own task list together.

We Help You Choose The Right Package

We know that choosing the right team for your property management service is a big decision, so we always like to meet our customers personally or via Zoom first —and show you why we are the right choice for you and your villa.

Here’s How It Works

1

House Tour

For most our services we will need to have access to your home, so we always like to meet our customers personally or via Zoom first to make all necessary arrangements, and securely hand over your key.

2

Optional: Add Tasks Credits

You will now have access to our library of ready-made concierge services templates and can submit any form of choice to make your task inquiry.

Your Task Manager will communicate with you how many credits any task will require beforehand, and will ask a final approval before we proceed.

3

Let’s make it happen!

Once you approve the task and the amount of credits we will take from your account, we will start scheduling your task in our planning. As soon as the task is done, your Task Manager will send you an update when the task is completed.

In your personal dashboard you can find an overview of the task credits used, and how many you still have left for other tasks.

Frequently Asked Questions

How does my membership work?

Once you purchase your Monthly membership or Casual Task Pack, you will have your own digital task board created for you, powered by monday.com.

You will meet with your Dedicated Task Manager via an initial Zoom session to plan the first House Tour, where you can introduce us to your home, and walk us through your home ‘manual’​.

As soon as the agreements are signed and a copy of your key has been handed over to your dedicated Task Manager, we’ll get to work. We’ll start to complete the schedule of your monthly or bi-weekly home visits, and in case you have purchased additional Task Credits you can also submit new tasks via your task board.

As we complete tasks, we’ll utilise your task credits and we’ll keep you up to date with your task credit status at every stage.

We also recommend downloading the monday.com app on your mobile device so you can easily submit new tasks and manage ongoing tasks while you’re on the go.

A great life, in the palm of your hand.

Do you offer trial memberships?
We don’t offer trial memberships however a great way to get started with Romie.co is to purchase a Casual Task Pack. This allows you to get to know the team and experience the positive impact the service has on your life.

We find many of our members who commence their journey with us via a Casual Task Pack, often upgrade to a membership within the first few months of working with us.

How do I cancel my membership?
Although this doesn’t happen very often, if for any reason you’d like to cancel your membership, simply email ask@romie.co
If you choose to cancel your monthly membership, your membership will end on the last day of the month.
What can my Task Manager do for me?

Almost anything, as long as it is not illegal or immoral.

Romie´s Task Managers are masters at planning, organising and making things happen. They are connected to the best suppliers, services and experiences in the Costa Blanca, making things happen swiftly and with ease.

From the highly practical – like coordinating domestic services, helping you move house or booking a car service; through to the more elevated – like access to entertainment tickets, exclusive dining bookings or fully curated travel and adventure experiences including accommodation, booking a private chef, securing wellbeing practitioners – we can do it all, easily.

What can't my Task Manager do for me?

Occasionally, our members will submit a task request that falls outside the scope of our Task services (for example, the task requires further research and experience, it is a project and not a viable ‘task’ request). When this happens, we will offer to quote you on an hourly rate or project fee to complete the task.

Does my Task Manager get things done themselves or do they arrange services?

Our Home Visits purchased with your property management membership are done by us.

When any additional task are requiered, our Task Managers are highly skilled at recommending and coordinating the very best services to get things done for you.

Task Managers do not generally execute onsite errands themselves – they arrange the necessary service providers for you eg. couriers, cleaners, tradespeople.

However, occasionally your Task Manager may be the best person to get something done for you, that requires them to leave the office. In this case, a request for an onsite errand can be submitted to Task Manager, with the allocated time taken from your task credits.

The onsite errand time tracking begins from the time the Task Manager departs the office until the last requested task is completed.

When is my Task Manager available?

Our Task Managers work standard business hours (9:00am – 6:00pm) Monday – Friday. You can submit new task requests at any time, but your dedicated Task Manager will only be available to work on your requests during standard business hours.

What are Task Credits?

Task credits are used for our Concierge Services, and any additional tasks outside of your usual Membership, you would like us to complete on your to-do list.

One task credit equals 20 minutes. If your task will take more than 20 minutes, we will let you know and with your approval, the appropriate number of task credits will be deducted from your task credit balance. You can also specify the maximum number of task credits you would like us to utilise for a particular task.

The maximum number of credits that can be used to complete a task is 5. If your request requires more time than this (e.g. a major project, ongoing activities outside of the usual service scope) we will let you know and with your approval, bill you separately on an hourly basis.

How do I pay for the products and services that my Task Manager arranges for me?

All charges and costs incurred as a result of sourcing services and products on your behalf are billed directly to you. Your Task Manager will require credit card details for all purchases so you can be charged directly by the supplier. This process allows for transparency of all costs.

What happens if I run out of task credits?

If you utilise all of your task credits, you can simply purchase an additional Task Pack.

what happens if I don’t use all of my task credits within a year?

Task credits that haven’t been used at the end of each year, your credits will become void and will not be able to be used.

How long do I have to utilise my task credits?

You have 12 months from the purchase date of your Casual Task Pack to utilise your task credits. If you have unused task credits at the end of that 12 month period, your credits will become void.

How do I get in touch with my Task Manager?

You can communicate directly with your Task Manager via our digital task platform plus you’ll receive a dedicated email address and phone number to contact our team.

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